Returns & Exchanges

At endota spa, we want you to be completely satisfied with your purchase; however, if you are not happy with your beauty products, we offer returns for most items within 30 days of purchase.

Return Process

• 1.
  Check Eligibility

  Ensure your products are unused, in their original packaging, and were purchased directly from the endota online store or a physical spa location.

• 2.
  Contact Support

  Email our customer care team with your order number and reason for return to receive your unique Return Authorization number.

• 3.
  Pack and Post

  Securely package your items and include the Return Authorization form before posting them to our Melbourne distribution center via a tracked service.

• 4.
  Refund Processing

  Once our team inspects the returned goods, we will process your refund or exchange within 7-10 business days back to your original payment method.